Privacy Policy

Last Updated: 31 March 2026

Rinsons Health Care (RB Homoeo Shop) (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Transaction Information

  • Order details and purchase history
  • Payment status (processed via secure third-party gateway)

📌 Important:
We do not store card or sensitive payment details. Payments are processed securely via third-party providers such as Razorpay.

Account Information

  • Login credentials (if account is created)

Technical & Usage Data

  • IP address
  • Browser type
  • Device information
  • Cookies and browsing behavior

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver orders
  • To communicate order updates, delivery status, and support responses
  • To improve website performance and user experience
  • To send promotional communication (only with your consent)
  • To comply with legal and regulatory requirements

📌 We do not use your information to provide medical advice or diagnosis.

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

  • Payment gateway providers (e.g., Razorpay)
  • Courier and logistics partners for order delivery
  • Technology or service providers required for website operations
  • Legal or regulatory authorities when required by law

All third-party partners are expected to handle data securely and only for intended purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Enhance user experience

You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Data Retention

We retain your information:

  • As long as necessary to fulfill orders and provide services
  • To comply with legal, tax, and regulatory requirements
  • To resolve disputes and enforce policies

After this, data is securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational measures to protect your data.

However:

  • No digital system is completely secure
  • Transmission of data over the internet carries inherent risk

You are responsible for maintaining confidentiality of your account credentials.

7. Your Rights

You may:

  • Access or update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of promotional communications at any time

To exercise your rights, contact:
📧 care@rbhomoeoshop.com

8. Third-Party Links & Services

Our website may include links to third-party services (e.g., payment gateways, courier tracking pages).

We are not responsible for the privacy practices or content of such third-party platforms. Users are advised to review their respective privacy policies.

9. Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Delhi, India.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the revised “Last Updated” date. Continued use of the website constitutes acceptance of updated terms.

11. Contact Us

For any questions or concerns:

Rinsons Health Care (RB Homoeo Shop)
12A, Ground Floor, BB West
Shalimar Bagh, Delhi – 110088, India

📧 care@rbhomoeoshop.com