Privacy Policy

Last Updated: 26/09/2025

Thank you for choosing to shop with Rinsons Health Care (RB Homoeo Shop) (“Company,” “we,” “our,” or “us”). We value your trust and are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you:

  • Visit our website www.rbhomoeoshop.com

  • Purchase products or interact with us through sales, support, or marketing activities

If you do not agree with this policy, please discontinue use of our services.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Name, email address, phone number, billing and shipping address

  • Payment details (processed securely via Razorpay – we do not store card details)

  • Account login details (if you register on our website)

  • Order history and customer support communication

  • Device and browsing information (IP address, browser type, cookies, etc.)

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate order status, delivery updates, and support queries

  • Improve website functionality and user experience

  • Send you offers, updates, or promotions (only with your consent – you may opt out anytime)

  • Comply with legal and regulatory requirements

We do not use your personal information to diagnose, treat, or suggest medical advice. Our website only sells OTC homeopathy products.

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Payment gateway partners (Razorpay) for transaction processing

  • Courier/shipping partners for order delivery

  • Legal authorities if required under Indian law

4. Cookies & Tracking

Our website uses cookies to enhance browsing experience, analyze traffic, and improve performance. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Retention

We retain your data only as long as necessary for fulfilling your orders, legal obligations, or resolving disputes. After this, your personal data is securely deleted.

6. Data Security

We adopt reasonable technical and organizational measures to safeguard your information. However, no system is 100% secure. Use of our website is at your own risk, and we encourage you to protect your login credentials.

7. Your Rights

You may at any time:

  • Review or update your account information

  • Request deletion of your data (subject to legal retention requirements)

  • Opt-out of marketing emails

To exercise these rights, please contact us at care@rbhomoeoshop.com.

8. Jurisdiction & Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Rinsons Health Care (RB Homoeo Shop)
12A, Ground Floor, BB West
Shalimar Bagh, Delhi – 110088, India
Email: care@rbhomoeoshop.com

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email to care@rbhomoeoshop.com